I’ve been going to Starbucks and Dunkin’ Donuts for years and I love both of them. But the major difference for me is the quality of service.
Starbucks usually gives me this familiar attitude without emotion. They have this way of saying, “just give me your money and come back. We don’t need you, you need us”. That’s a cold world.
Dunkin’ Donuts on the other hand has this amazing way of expressing total appreciation, love, and cheerfulness. They appreciate their customers all year round. They make you want to come there everyday to eat breakfast or lunch. In their eyes, the customer is always right. And in our eyes Dunkin’ Donuts can do no wrong.
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